My Local Agency Support

General 5

• Why duplicate the funnels and workflows?
• Cannot add a domain to GoHighlevel account
• Can I implement a Silo for multiple businesses in the same subaccount?
• Getting duplicate messages from GHL during test
• Can I use the same phone number for separate businesses?

Smart Card Formula 1

• Where to find the video URLs for the Smart Card Formula Funnels

FAQs 5

• How to send Coupon Reach App link to External Users
• Coupon link does not generate or blank
• GHL Subaccount (MLA) vs GHL Agency account (Silo)
• Coupon Reach App Not in GoHighLevel Panel
• Cannot select regulatory bundle when purchasing a number

FAQs 17

• Ai Voice Vs. Ai Formula
• Will my HL sub-account that I use to demo my ai voice service also support client accounts? If not, will I need one HL sub-account for demos and selling (included with the program) and then another HL account to fulfill customers? What is
• Currently, AI Employee's Voice capabilities only work with LC Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers. We can assist you with this transition.
• Is this available in different Languages and Accents?
• What is an AI Voice Agent and what are its main benefits?

View all 17

AI Voice Machines 1

• Cannot published "Unique Nurture" workflow

FAQ's and General 20

• How to move contacts between groups in Prospect Reach
• What happens when you edit an ongoing Prospectreach campaign (In Progress)
• The sequence for follow-up emails
• How do to respond when a prospect replies to my email campaign Prospect Reach
• How to attach a link (hyperlink) to a text in Prospect Reach

View all 20

General & FAQ's 60

• My Campaign Immediate SMS message is not sending
• How to change the Coupon Reach Logo on login page
• How to set up and use Categories [Directory] in Coupon Reach
• How to change the Flag Icon in the Phone Number field on the Campaign Form
• Text-to-Subscribe subscription in Coupon Reach?

View all 60

GHL App 2

• Coupon Reach App on GoHighLevel
• Coupon Reach App connection in GHL keeps disconnecting

FAQ's 2

• How do I cancel my subscription?
• How do I update or change my billing information?

FAQ's 10

• Is there a Facebook group?
• How many clients should I land for my area?
• How do I get US Clients when not in US?
• How do you address questions of exclusivity. Will our ad campaigns be sabotaging themselves if we have multiple clients within the same business type ?
• Will my ad campaigns for multiple clients within the same niche become a problem?

View all 10

Technical 14

• What and where is cpanel?
• My lander/landing page keeps redirecting to Google
• How do I sign up for Twilio?
• Emails don't arrive / Get sent to SPAM
• Twilio Compliancy/ Messaging Policy

View all 14

Technical 1

• How do I stop emails from sending after a campaign ends?

FAQ's 4

• Where is the one page website?
• How do I create a directory?
• Why are there general settings and ad settings?
• My coupon shows as expired. How do I fix the expiration?

FAQ's 0

How To's 18

• How do I create a campaign?
• How do I edit coupons/pages?
• How do I import a campaign template?
• How do I setup an IVR campaign?
• What are Broadcast Emails and how do I use them?

View all 18

General 13

• Why does my coupon show expired?
• What’s the Lead Notification?
• Kiosk Setup
• What size should my logo image be?
• Where is Contact Reach training?

View all 13

Technical 33

• Is there a Twilio text limit?
• I don't have a website, and Stripe is asking for one
• How do I stop emails from sending after a campaign ends?
• Does Contact Reach have Double Opt in?
• Can I integrate Zapier?

View all 33

Phone System 1

• Does AI Employee (Voice AI) work for Phone System only or does it work with my own Twilio account too?

Technical 2

• Lead Engage plugin doesn't work on my site
• Where do I reach out for concerns regarding Lead Engage?