Why does my coupon show expired?
Your coupon expired. You’ll need to go into STEP 3 of the campaign and edit either the ‘number of days to expire’ or ‘expiration date’. Choose one option. ...
Tue, Dec 18, 2018 at 2:33 AM
What’s the Lead Notification?
The Lead email and SMS will send to the email and phone which are given in the email and sms fields when the form of the campaign is submitted. You can add ...
Thu, Dec 20, 2018 at 10:57 AM
Kiosk Setup
STEP 5  in campaign setup is for the kiosk. This is another way to get subscribers via a tablet view form. You can set the page attributes and click on the P...
Tue, Dec 18, 2018 at 2:36 AM
What size should my logo image be?
The ideal size is 270x165 for logo images. We also used that size for our templates and demo videos.
Tue, Dec 18, 2018 at 2:37 AM
Where is Contact Reach training?
All of our training is located here: and in particular Contact Reach training is located here: https://jason-bell...
Sat, Jan 12, 2019 at 8:48 AM
There's a lock on my standard templates.
There are different Contactreach subscription levels. Not all members get access to the standard templates. If you are an MLAM member, you may still see...
Tue, Oct 22, 2019 at 9:06 AM
When I log in, all I get is a ContactReach Installation screen
If you see the following upon login, this means you have not run the installation wizard for your login (or not yet). This step-by-step wizard will walk you...
Thu, Oct 6, 2022 at 2:40 PM
Toll-free vs Local Number [Contact Reach]
Local numbers can send MMS which Toll-free numbers aren't capable of. Some users place an MMS coupon in their messages where local numbers have an advan...
Fri, Jan 5, 2024 at 2:53 AM
Can I register for a US number on Twilio and use it for my local and overseas clients?
Contactreach has many ways for users to opt into a campaign though the majority use the "text keyword to number" opt-in method. That method requir...
Fri, Dec 3, 2021 at 11:51 AM
Will birthday reminders keep on sending even if a coupon in one of them is already redeemed?
Generally, no. If you have 3 birthday reminders and each has a coupon inside, the succeeding ones won't be sent anymore after a coupon in a prior remind...
Fri, Mar 31, 2023 at 1:44 AM