FAQs

Ai Voice Vs. Ai Formula
The Ai Formula is still active and we are continuing to add additional resources and trainings.  Ai formula is selling ai suite of services as a bundle ...
Fri, May 2, 2025 at 1:18 PM
Will my HL sub-account that I use to demo my ai voice service also support client accounts? If not, will I need one HL sub-account for demos and selling (included with the program) and then another HL account to fulfill customers? What is
We offer client account add ons within MLA. It is $20/m. if you have your own GHL agency account you can create as many as you like. We do have agency optio...
Fri, May 2, 2025 at 1:19 PM
Currently, AI Employee's Voice capabilities only work with LC Phone System. It does not work on accounts using direct integration with Twilio, only Lead Connector numbers. We can assist you with this transition.
LC Phone eliminates the need for using a third-party telephony provider in order to send/receive an SMS/call in GHL. This means, you won't need to have...
Fri, May 2, 2025 at 1:20 PM
Is this available in different Languages and Accents?
Yes, within the GoHighLevel (GHL) platform, you can change the language and accent of your voice AI agent by accessing the settings where you can select fro...
Fri, May 2, 2025 at 1:20 PM
What is an AI Voice Agent and what are its main benefits?
An AI Voice Agent is a tool designed to handle inbound calls and interact with customers using natural language understanding and speech recognition. Its ke...
Fri, May 2, 2025 at 1:20 PM
How does the AI Voice Agent handle inbound calls?
During working hours, incoming calls to a number assigned to the AI agent are automatically handled by the agent. For calls received outside of configured w...
Fri, May 2, 2025 at 1:21 PM
What actions can the AI Voice Agent perform during a call?
During a call, the AI Voice Agent can perform several actions to manage contact data and move leads or customers through a process. These actions include up...
Fri, May 2, 2025 at 1:21 PM
Can I use my existing GHL phone numbers with the AI Voice Agent?
Yes, you can use any available phone number within your account and assign it to the AI Voice Agent, provided that number is not already configured for othe...
Fri, May 2, 2025 at 1:21 PM
Can the AI Voice Agent collect customer information and create or update contact records automatically?
Yes, the AI Voice Agent is capable of collecting customer details such as name, email, and address during a call and automatically updating existing contact...
Fri, May 2, 2025 at 1:22 PM
Can the AI Voice Agent schedule appointments directly during a call?
While the AI Voice Agent can collect necessary information and trigger workflows, direct appointment scheduling during a call requires integration with your...
Fri, May 2, 2025 at 1:22 PM