General & FAQ's

My Campaign Immediate SMS message is not firing but the Email does.
Normally, multiple things in the software need to be checked if your campaign's Immediate Text Message isn't going out. Most likely, all the text me...
Tue, Dec 26, 2023 at 12:39 AM
How to change Coupon Reach Logo on login page
The logo on the login page can be edited by going to General Settings > Other Settings
Mon, Jan 30, 2023 at 12:23 PM
How to set up and use Categories [Directory]
Categories in Coupon Reach allow users to set a filter for the offers that you've already created. For instance, you want to create categories for locat...
Tue, Jan 2, 2024 at 3:48 AM
How to change the Flag Icon in the Phone Number field on the Form
To change the flag icon on the Phone Number field on your Form, first, just go to your Campaigns list and edit the Campaign that you wish to change the flag...
Tue, Jan 2, 2024 at 3:49 AM
Text-to-Subscribe subscription in Coupon Reach?
Coupon Reach didn't have an option for a text-to-subscribe subscription in the past. But recently, there's a new feature added to the software calle...
Fri, Mar 24, 2023 at 1:05 AM
How the Category filter works in Coupon Reach
Categories in Directories work differently on Desktop and Mobile. Desktop:  The directories show all category offers as you open them. The check (✓...
Fri, Mar 24, 2023 at 1:40 AM
Customer entered the wrong amount in the subtotal field? Here's how to fix it.
If one of your client's customers mistakenly entered the incorrect amount in the coupon's Subtotal Field during the redemption, here's how you c...
Tue, Jan 2, 2024 at 3:55 AM
How to I set/change the available days and time for the Reservation Time on a Form
You can now set the available days and times for reservations in the Coupon Reach software. To change these, you can go to your Forms, and then edit the...
Tue, Jan 23, 2024 at 4:40 AM
How to set up the Compliance Policy on the Campaign Form
By default, a form compliance policy is already present in each campaign's properties which only needs to be enabled if you need to. First, go to yo...
Tue, Jan 30, 2024 at 2:20 AM
Custom domain NOT WORKING?
There's a series of steps that you need to check if your Coupon Reach custom domain still doesn't work even though you thought you'd already set...
Tue, Dec 26, 2023 at 1:55 AM