FAQ's

My Campaign Immediate SMS message does not go out but the Email does.
There are quite multiple things you need to look at if your campaign's Immediate Text Message isn't going out. Most likely, all the text messages ...
Wed, May 19, 2021 at 3:46 PM
Change/edit CouponReach Logo On Login page
The logo on the login page can be edited. Go to General Settings>Other Settings
Wed, Apr 14, 2021 at 10:31 AM
How do I use Categories in Directories?
The Categories is a new feature added for Directory Campaigns. This will allow users to set a category for the offers created. For example, you want to crea...
Tue, May 25, 2021 at 2:56 PM
How do I change the Flag Icon in the Phone Number field on the Form?
Although it's very concerning to show a foreign country flag on your campaign form, the fix is actually very easy. First, just go to your Campaigns...
Tue, May 25, 2021 at 3:47 PM
Does Coupon Reach have a Text-to-Subscribe subscription?
Sadly, unlike Contact Reach, no, Coupon Reach doesn't have. But if you're a Contact Reach user, then this is definitely doable for you. Firs...
Wed, May 26, 2021 at 2:06 PM
How do I edit a coupon's redemption value?
Did one of your client's customers mistakenly entered the incorrect amount in the coupon's Subtotal Field? No worries, you can 100% edit the amoun...
Thu, Jun 3, 2021 at 3:02 PM
How do I set/edit the available times for the Reservation Time on a Form?
By default, the Forms in Coupon Reach's Opening time is 8 AM and the Closing time would is 5 PM. To edit these, you can go to your Forms, then edit...
Thu, Jun 3, 2021 at 3:32 PM
How do I set a compliance policy on my campaign form?
A compliance policy is actually already in each campaign's properties by default which only needs to be enabled if you want to. First, go to your C...
Tue, Jun 15, 2021 at 2:24 PM