General & FAQ's

My Campaign Immediate SMS message is not firing but the Email does.
Normally, multiple things in the software need to be checked if your campaign's Immediate Text Message isn't going out. Most likely, all the text me...
Tue, Dec 27, 2022 at 11:53 AM
How to change Coupon Reach Logo on login page
The logo on the login page can be edited by going to General Settings > Other Settings
Mon, Jan 30, 2023 at 12:23 PM
How to set up and use Categories [Directory]
Categories in Coupon Reach allow users to set some sort of filter for the offers that you've already created. For instance, you want to create categorie...
Thu, Dec 29, 2022 at 3:29 PM
How to change the Flag Icon in the Phone Number field on the Form
To change the flag icon on the Phone Number field on your Form, first, just go to your Campaigns list and edit the Campaign that you wish to change the flag...
Fri, Mar 24, 2023 at 1:41 AM
Text-to-Subscribe subscription in Coupon Reach?
Coupon Reach didn't have an option for a text-to-subscribe subscription in the past. But recently, there's a new feature added to the software calle...
Fri, Mar 24, 2023 at 1:05 AM
How the Category filter works in Coupon Reach
Categories in Directories work differently on Desktop and Mobile. Desktop:  The directories show all category offers as you open them. The check (✓...
Fri, Mar 24, 2023 at 1:40 AM
Customer entered the wrong amount in the subtotal field? Here's how to fix it.
Did one of your client's customers mistakenly entered the incorrect amount in the coupon's Subtotal Field? No worries, you can 100% edit the amount ...
Wed, Jan 11, 2023 at 10:49 AM
How do I set/change the available times for the Reservation Time on a Form?
By default, the Forms in Coupon Reach's Opening time is 8 AM and the Closing time is 5 PM. To change these, you can go to your Forms, then edit the ...
Tue, Mar 7, 2023 at 1:08 PM
How to set up the Compliance Policy on the Campaign Form
A form compliance policy is actually already in each campaign's properties by default which only needs to be enabled if you need to. First, go to yo...
Tue, Oct 18, 2022 at 3:54 PM
Custom domain NOT WORKING?
It's frustrating when your custom domain still doesn't work even though you thought you've already set it up.  [Before anything else, we'...
Thu, Jun 23, 2022 at 2:29 PM