FAQ's and General
Frequently asked and general questions regarding the Prospectreach software
This can be done through the following steps: First, go to your Groups section. Find the Group where you want to move contacts from. Click the number ...
Tue, Oct 18, 2022 at 4:32 PM
When you edit a campaign that's still ongoing in Prospectreach, the changes will only affect the emails that have yet to be sent or the contacts that th...
Thu, Jul 14, 2022 at 3:07 PM
The days-to-send for each follow-up email are the days "after the previous email was sent". So 1 means the email will be sent 1 day after the open...
Tue, Jul 26, 2022 at 2:25 PM
Currently, there's no way to reply to leads within Prospect Reach. The software is ultimately used for sending - cold-emailing outreach and lead genera...
Mon, Jan 1, 2024 at 3:17 AM
This process is called hyperlinking. To hyperlink any text in your emails in your PR campaigns, all you need to do is edit your campaign (or create from scr...
Tue, Jan 9, 2024 at 1:34 AM
If you have an existing HTML element that you wish to insert into your emails in Prospectreach, then you can do it by using the Source code box. When y...
Wed, Feb 15, 2023 at 11:38 AM
The most probable reason why the campaign isn't sending any emails to the new contacts yet is that its status is already completed before you added the ...
Mon, Jan 8, 2024 at 3:28 AM
You can't "upload" any video from your PC into an email in Prospect Reach. BUT, that doesn't mean you can't use videos in your ema...
Mon, Oct 10, 2022 at 1:50 PM
The most common cause for this is when users exceed the daily limit of their Email API Plan. One example is when you're on Sendgrid's free plan. Sen...
Thu, Dec 28, 2023 at 2:54 AM
If you see 0 messages in your inbox even when you (1) actually received some replies to your Prospect Reach email account, or (2) you sent a test email camp...
Fri, Aug 2, 2024 at 2:44 AM