My Local Agency Support

How To's 18

• How do I create a campaign?
• How do I edit coupons/pages?
• How do I import a campaign template?
• How do I setup an IVR campaign?
• What are Broadcast Emails and how do I use them?

See all 18 articles

General 13

• Why does my coupon show expired?
• What’s the Lead Notification?
• Kiosk Setup
• What size should my logo image be?
• Where is Contact Reach training?

See all 13 articles

Technical 31

• Is there a Twilio text limit?
• I don't have a website, and Stripe is asking for one
• How do I stop emails from sending after a campaign ends?
• Does Contact Reach have Double Opt in?
• Can I integrate Zapier?

See all 31 articles

Technical 1

• How do I stop emails from sending after a campaign ends?

FAQ's 4

• Where is the one page website?
• How do I create a directory?
• Why are there general settings and ad settings?
• My coupon shows as expired. How do I fix the expiration?

FAQ's 9

• Is there a Facebook group?
• How many clients should I land for my area?
• How do I get US Clients when not in US?
• How do you address questions of exclusivity. Will our ad campaigns be sabotaging themselves if we have multiple clients within the same business type ?
• Will my ad campaigns for multiple clients within the same niche become a problem?

See all 9 articles

Technical 11

• What and where is cpanel?
• My lander/landing page keeps redirecting to Google
• How do I sign up for Twilio?
• My email doesn't arrive / Gets sent to SPAM
• Twilio Compliancy/ Messaging Policy

See all 11 articles

FAQ's 2

• How do I cancel my subscription?
• How do I update or change my billing information?

FAQ's 0

Technical 2

• Lead Engage plugin doesn't work on my site
• Where do I reach out for concerns regarding Lead Engage?

FAQ's and General 20

• How to move contacts between groups in Prospect Reach
• What happens when you edit an ongoing Prospectreach campaign (In Progress)
• Follow-up Email sequence
• How do to respond to replies from prospects to emails sent through Prospect Reach
• How to attach a link (hyperlink) to a text in Prospect Reach

See all 20 articles

General & FAQ's 49

• My Campaign Immediate SMS message is not sending
• How to change Coupon Reach Logo on login page
• How to set up and use Categories [Directory]
• How to change the Flag Icon in the Phone Number field on the Form
• Text-to-Subscribe subscription in Coupon Reach?

See all 49 articles

RGS 1

• GHL Subaccount (MLA) vs GHL Agency account (Silo)

Overall FAQ 5

• Do you know what the average retention fees the merchant bank will want to hold?
• How are the chargebacks dealt with? Are we liable for the whole purchase amount even if we only get roughly 10% of the purchase price.
• Can I use PayPal, Stripe, or Square for my payment processing?
• Why do I need a business bank account in addition to the merchant accounts?
• What are the core steps needed to get this started?

Merchant Accounts FAQ 11

• EIN Registration
• Do you know what the average merchant processing fees are?
• Do we need to use two different vendors for our merchant accounts?
• What website do I need to supply to the merchant account companies when I apply?
• The merchant account representatives are asking for a COA. What is that and how do I get that?

See all 11 articles

EIN and Business Setup FAQ 5

• Do I really need an EIN if living in Canada? Where and when do I need that or does a Canadian Social Insurance Number work instead?
• I already have an LLC company and EIN. I am self-employed. Can I use this company to get my merchant accounts, or would it create a conflict with this program?
• I have a registered LLC from 2013 that hasn't had any activity. Can I use it for the merchant accounts or should I start a new one?
• What do Canadians need to do to get set up?
• Can I use a WY registered agent to set up LLCs, or do I need to have an LLC in my state?

Shopify and Websites FAQ 4

• Can we use the basic Shopify account with this system?
• What website do I need to supply to the merchant account companies when I apply?
• Should we get a product-related DBA set up before getting merchant accounts?
• Should we get a product-related domain name now?

Product Compliance and Fulfillment FAQ 2

• The merchant account representatives are asking for a COA. What is that and how do I get that?
• The merchant account representatives are asking for a 3rd party fulfillment agreement. How do I get that?

Leads and Marketing FAQ 2

• Do we need to get an email marketing platform setup for follow-up?
• What happens to the visits that fill out the info form on page 1 of the funnel but don’t purchase?

Program Details and Responsibilities FAQ 4

• From what I saw in the training, we need to keep chargebacks under 3%. Are we on our own to take care of these?
• What are the deeper technical areas of this system?
• If I have concerns, can you outline greater benefits of the program?
• Can you give a greater detailed outline of our responsibilities?

FAQs 2

• How to send CPR App link to External Users
• Coupon link does not generate or blank