General & FAQ's

Renewable Offer option in Offers
Renewable Offers let users reclaim offers that they have already claimed before in a Directory. In the past, this option was located in the campaign propert...
Wed, Feb 7, 2024 at 1:55 AM
[Email Settings] Error when trying to send a test email “The provided authorization grant is invalid, expired or revoked…” when I try to send a test email?
If you're getting the error shown in the screenshot below, there's a high chance that your Email API key is incorrect or has a typo or missing chara...
Thu, Dec 21, 2023 at 8:46 AM
Cannot view coupon through the View Coupon Button in campaign email (No link)
Have you noticed that the fancy button in the immediate email of your DFY campaign isn't clickable anymore? Most of the time, when you'v...
Wed, Dec 27, 2023 at 3:00 AM
How to improve the delivery success rate of Sendgrid Emails with TinyURL
Sendgrid sometimes blocks emails containing TinyURL in the content (as it's a free shortner). Avoid using a straight coupon code, i.e. [page-123] inste...
Thu, Feb 1, 2024 at 4:30 AM
Does Coupon Reach support characters from other languages like Hebrew, Arabic, Japanese?
The short answer to this question is yes. You can create page contents, messages in other languages, even in SMS & Email messages, pages, forms, and eve...
Thu, Oct 21, 2021 at 10:53 AM
"Remember Subscriber" option - what is it for?
The Remember Subscriber option/feature (found in the campaign properties) allows subscribers to claim new offers from a directory that they're already s...
Mon, Jul 25, 2022 at 2:30 PM
How to add/insert an image to the campaign emails
To add an image to your emails in Coupon Reach, you can follow the below steps: First, upload your photo to a photo cloud storage site like dropbox, shu...
Mon, May 16, 2022 at 3:21 PM
How to use the Countdown Timer in Coupon Pages
The Countdown Timer is a handy tool that you can place on your coupon pages. For some users, it helps with regard to the scarcity of the offers. This a...
Fri, Jan 26, 2024 at 1:47 AM
How to insert a video into a campaign form
Normally, you can use a Logo Video instead of a Logo Image. But this article goes over how to insert a video in the Page Content of a Form. To place a...
Wed, Dec 1, 2021 at 12:20 PM
Image in campaign email overlaps on some mobile phones but shows up fine on computers
An easy fix for this would be to edit the width and height of the image to 100% in its properties. To do this, you need to edit the email, then doubl...
Thu, Dec 2, 2021 at 10:28 AM