General & FAQ's

How to use a separate Phone Number and Email Sender for a campaign
Normally, all campaigns that you create will follow the SMS Settings and Email Settings in the General Settings of your Coupon Reach software account. B...
Mon, Sep 19, 2022 at 3:11 PM
The differences between Messages in a Birthday campaign
Birthday campaigns are used in the main module of the Birthday VIP Club program.  The Birthday campaign type uses multiple message types which are the f...
Thu, Aug 8, 2024 at 1:10 AM
Directory Offers vs Directory Vouchers
Directory Offers and Vouchers have one thing in common. That is the Directory feature. You can either create a Directory for Offers or a Directory for Vouch...
Fri, Aug 2, 2024 at 1:26 AM
Coupon redemption when a campaign is paused
Does Coupon Redemption still work if a campaign is paused? - The short answer is NO. The Coupon Pages that belong to a paused or deactivated campaign canno...
Thu, Nov 9, 2023 at 1:11 AM
How to select the Voucher page inside the Campaign
The Voucher Page is like a display page that will show the users the vouchers that they purchased. Each subscriber will have their exclusive link to their v...
Fri, Jan 5, 2024 at 2:24 AM
Directory Campaign Thank You Pages
In Coupon Reach Directory campaigns, there are 2 TY Pages that you can select in the Step 2 (Campaign Type) section which are the Thank You page and the Cla...
Thu, Feb 22, 2024 at 2:42 AM
Refresh period for Subscriber duplication in Coupon Reach
In Coupon Reach, there is a way that you can set up a campaign to block duplicate subscriptions from the same person only for a period of time. So think of ...
Fri, Aug 9, 2024 at 1:26 AM
[CouponReach] If you set up a Recurring voucher. Does this set up a product in Stripe?
If you setup a Recurring  Payment type to manage the payment frequency this will automatically generate a subscription in Stripe. If the customer wants to ...
Tue, Aug 27, 2024 at 12:33 PM
Problem with Google Voice Numbers not receiving messages [Twilio, Txtria, Clicksend]
For consultants, clients, and customers, it is best to use a real phone number to receive messages such as Immediate Messages, Followups, Reminders, and Adv...
Thu, Sep 12, 2024 at 3:03 AM
Coupons vs Offers vs Vouchers - What are their differences?
Coupons Coupons or Coupon Pages is the term for the smart digital coupons in Coupon Reach. They contain the redeem button and are exclusive to each subscr...
Fri, Dec 20, 2024 at 1:56 AM