General & FAQ's

My Campaign Immediate SMS message is not sending
Normally, multiple areas in the software need to be checked if your campaign's Immediate Text Message does not go out. Most likely, all the text message...
Fri, Aug 2, 2024 at 1:42 AM
How to change Coupon Reach Logo on login page
The logo on the login page can be edited by going to General Settings > Other Settings Look for the Upload Logo for Coupon Reach option. Y...
Mon, Aug 12, 2024 at 2:46 AM
How to set up and use Categories [Directory]
Categories in Coupon Reach allow users to set a filter for the offers that you've already created. For instance, you want to create categories for locat...
Tue, Jan 2, 2024 at 3:48 AM
How to change the Flag Icon in the Phone Number field on the Form
To change the flag icon on the Phone Number field on your Form, first, just go to your Campaigns list and edit the Campaign that you wish to change the flag...
Tue, Jan 2, 2024 at 3:49 AM
Text-to-Subscribe subscription in Coupon Reach?
Coupon Reach didn't have an option for a text-to-subscribe subscription in the past and it's not the usual opt-in method for subscribers. But the me...
Fri, Aug 9, 2024 at 2:14 AM
How the Category filter works in Coupon Reach
Categories in Directories work differently on Desktop and Mobile. Desktop:  The directories show all category offers as you open them. The check (✓...
Fri, Mar 24, 2023 at 1:40 AM
How to fix the wrong amount entered in the subtotal field
If one of your client's customers entered the incorrect amount by mistake in the coupon's Subtotal Field during the redemption, here's how you c...
Mon, Aug 12, 2024 at 2:54 AM
How to I set/change the available days and time for the Reservation Time on a Form
You can set or edit the available days and times for reservations in the Coupon Reach software. To change them, go to your Forms, and then edit the form...
Mon, Aug 12, 2024 at 3:00 AM
How to set up the Compliance Policy on the Campaign Form
By default, a form compliance policy is already present in each campaign's properties which only needs to be enabled if you need to. First, go to yo...
Tue, Jan 30, 2024 at 2:20 AM
Custom domain NOT WORKING
There's a series of steps that you need to check if your Coupon Reach custom domain still doesn't work even though you thought you'd already set...
Fri, Aug 9, 2024 at 2:08 AM