General & FAQ's

How to change the Tab Title when opening the form
Ever wonder how to change or install a tab title for the campaign (Form) when opening up the form? That Title there is actually the Facebook Pos...
Wed, Apr 20, 2022 at 1:41 PM
Coupon link in campaign email goes to an error page
When the coupon link in your campaign email goes to an Error Page, there are three most possible reasons for that 1. The Link Protocol isn't set to ...
Tue, Sep 27, 2022 at 2:46 PM
Difference between Reminders and Follow-ups
Reminder Messages:  - These messages send out depending on each customer's reservation info. For instance, a reminder with the following setup [Days to...
Wed, May 11, 2022 at 1:35 PM
Campaign Text Messages blocked by Twilio/Marked as spam
If you ever find out that your campaign text messages get blocked by Twilio or they've been marked as spam (due to suspicious links, etc.), most likely ...
Mon, Oct 3, 2022 at 2:56 PM
How to get rid of the gap between the Logo and Header in a Directory
The gap between the directory logo and the directory header can be bothering some users. Even when the required size was followed for both images, a small g...
Thu, Apr 21, 2022 at 1:08 PM
How to grab the directory custom domain URL
When you need to use your General Custom Domain, just log in to the software through it and grab/copy the campaign from URL of your campaigns.  However,...
Mon, Dec 26, 2022 at 12:50 PM
Coupon can't be redeemed (shows EXPIRED when opened up)
If you happen to go through your campaign and when you get to the coupon, it shows as expired, most likely, you have set an outdated coupon expiration date....
Fri, Feb 23, 2024 at 2:24 AM
Redeem button NOT working?
If your Coupon Redeem button isn't clickable and doesn't work when you click on it, there are 2 possible reasons: 1. You are testing the coupon ...
Mon, Sep 5, 2022 at 3:12 PM
Editing the Redeem Prompt
The Redeem Prompt text is the text in the popup that appears when you click the Redeem Button on a Coupon Page (there's an option to disable the prompt)...
Wed, Nov 8, 2023 at 2:36 AM
Oops Error Page when opening up a campaign form
If you see a page showing the below error when opening up the campaign form, try to check if you actually already selected a Form for your campaign in Step ...
Thu, Sep 1, 2022 at 2:17 PM