Technical

How can I assign a web widget to a campaign?
So you've finalized your web widget and are ready to assign it to a campaign?  To do that, just edit the campaign that you want to use it with, then g...
Fri, Oct 1, 2021 at 3:55 PM
CNAME Domain not working [Contact Reach]
Before anything else, we'd always highly recommend sticking to the method used in the training which involves using Cloudflare. If you're not usin...
Thu, Mar 2, 2023 at 7:43 AM
Campaign Text Message gets blocked by Twilio/Marked as spam
If you ever found out that your campaign text messages get blocked by Twilio or they've been marked as spam (due to suspicious links, etc.), most likel...
Fri, Feb 11, 2022 at 12:04 PM
Words that will NOT WORK as campaign keywords
Start Stop Info Help These words are called reserve words. They have special use-cases in programming so they will not work when used as campaign keyw...
Wed, Feb 16, 2022 at 11:50 AM
Immediate SMS Broadcast not sending
There are multiple things that need to be checked to find out what's keeping the messages from going out. 1. The first thing you'll need to ch...
Fri, Jan 13, 2023 at 11:00 AM
Coupon page redirects to login page/error page.
If your coupon page link doesn't lead to the actual coupon page but rather goes to the Coupon Reach login or to an error page, possibly your coupon pag...
Mon, Feb 20, 2023 at 11:01 AM
Campaign or broadcast message shows MMS even when no MMS was uploaded
Do your messages from Contact Reach show what seems to be an MMS even when you didn't upload any MMS to your messages? Take a look at the image below: ...
Thu, Jun 30, 2022 at 2:18 PM
Campaign emails going to SPAM? [Contact Reach]
In multiple tests, if your campaign emails all went to the spam folder, it most likely is a problem with your domain name reputation. Domain name reputation...
Mon, Oct 3, 2022 at 2:53 PM