During a call, the AI Voice Agent can perform several actions to manage contact data and move leads or customers through a process. These actions include updating contact fields with collected information, triggering predefined workflows based on the conversation content, ending calls politely, transferring calls to a human agent under specific conditions, and sending SMS messages with relevant information or follow-ups.
What actions can the AI Voice Agent perform during a call? Print
Created by: Mariah Jones
Modified on: Fri, May 2, 2025 at 1:21 PM
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