If you have already tried adding a domain that you own to your GoHighLevel account and added the DNS records provided by GHL, but the domain still couldn't be added, you may try the following steps:


  1. Go to your Domain Registrar or Hosting account and get to the DNS section of the domain
  2. Check all the A records assigned to the domain
  3. If there are other A records installed to the domain that you're trying to add to GHL, make a copy of those records and paste them somewhere where you can go back to them if needed. Then go ahead and delete those A records so only the one provided by GHL remains. 
  4. Allow some time (10-15 minutes) for the change to propagate and try to add the domain again. 


Important note:

Make sure that those A records are assigned to the domain that you're trying to add to GHL, not a subdomain. If it's a subdomain that you're adding to GHL, then delete the other A records assigned to that subdomain except for the one provided by GHL.