If you have already tried adding a domain that you own to your GoHighLevel account and added the DNS records provided by GHL, but the domain still couldn't be added, you may try the following steps:
- Go to your Domain Registrar or Hosting account and get to the DNS section of the domain
- Check all the A records assigned to the domain
- If there are other A records installed to the domain that you're trying to add to GHL, make a copy of those records and paste them somewhere where you can go back to them if needed. Then go ahead and delete those A records so only the one provided by GHL remains.
- Allow some time (10-15 minutes) for the change to propagate and try to add the domain again.
Important note:
Make sure that those A records are assigned to the domain that you're trying to add to GHL, not a subdomain. If it's a subdomain that you're adding to GHL, then delete the other A records assigned to that subdomain except for the one provided by GHL.