My Local Agency Support

Client Portals are logins that you can create for your client's staff or for the client him/herself. The purpose of client portals is so the staff can m...

To ensure that the TCPA text is always on, you need to go over the Other Settings section inside the Settings then you'll find the Default TCPA text fie...

The Countdown Timer is a handy tool that you can place on your coupon pages. For some users, it helps to add scarcity to the offer. But before anything ...

To begin with, no option inside Contact Reach lets you move contacts from one campaign to another. But this doesn't mean that you can't. Check t...

Customers may sometime enter the incorrect coupon value/amount in the Subtotal Field when redeeming coupon. This leads to a problem calculating campaign rev...

There are two ways in adding check-in points for customers. Method #1 - Tablet Keypad (Kiosk) In the left side panel when logged in to the software, yo...

Here's a list of the different ways users can subscribe to campaigns in Contact Reach: Text-keyword - probably the most commonly used subscription...

When creating a broadcast message, you have the option to upload an MMS to your message.  You should find the option to upload an image as an MMS in Step 4...